Terms of service

Last updated: September 22, 2026

Welcome to CozyRovell. These Terms of Service ("Terms") govern your access to and use of the CozyRovell website, online store, products, services, content, features and related services (collectively, the "Services").

CozyRovell is a business registered in Latvia and operates its online store primarily for customers in the United States, while also making products available to customers in other countries where we are able to offer shipping.

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.

By accessing or using our Services, placing an order, or otherwise interacting with our store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not access or use our Services.

SECTION 1 — ACCESS AND ELIGIBILITY

By using our Services, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are under the age of legal majority in your jurisdiction, you may use our Services only with the involvement and permission of a parent or legal guardian where required by applicable law.

You agree to provide accurate, current and complete information when placing an order or otherwise providing information to us.

You are responsible for maintaining the confidentiality of any account credentials you may use and for all activity associated with your account.

We reserve the right to refuse service, cancel accounts, or limit access to our Services where permitted by applicable law.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display our products, descriptions, specifications, colors and images as accurately as possible.

However, the actual appearance of a product may vary depending on your device, screen settings, lighting, photography conditions, manufacturing batches and other factors.

Product descriptions, specifications, prices, availability and other information may be updated or changed at any time without prior notice.

We reserve the right to discontinue products, limit quantities, or restrict sales to particular persons, geographic regions or jurisdictions where permitted by applicable law.

We do not guarantee that every product will always be available.

SECTION 3 — ORDERS

When you place an order through our store, you are submitting a request to purchase the selected products.

After receiving your order, we may send you an order confirmation email. Receipt of an order confirmation does not necessarily mean that the order has been accepted if further verification is required.

We reserve the right to accept, refuse or cancel an order for legitimate reasons, including product availability, pricing errors, suspected fraudulent activity, shipping restrictions or other circumstances permitted by applicable law.

If we cancel or make a material change to an order after payment has been received, we will notify you using the contact information provided with the order and, where applicable, issue a refund for the affected amount.

Please review your order carefully before completing your purchase.

Orders are subject to our applicable Refund Policy and Shipping Policy.

You agree to provide accurate billing, shipping and contact information.

SECTION 4 — PRICES AND PAYMENT

All prices displayed in our store are shown in the currency indicated at checkout.

Prices, discounts and promotions may change at any time without prior notice. The price applicable to your purchase is the price displayed at the time your order is placed, except where a pricing or technical error has occurred.

Additional charges may apply depending on your location, including shipping costs, taxes, customs duties, import fees or other charges imposed by local authorities.

Where applicable, such charges will be displayed at checkout or may be payable by the customer upon importation or delivery.

Payment must be successfully processed before an order is fulfilled.

By providing payment information, you represent that you are authorized to use the selected payment method.

We reserve the right to cancel or refuse transactions where permitted by law, including transactions that appear fraudulent or unauthorized.

SECTION 5 — SHIPPING AND DELIVERY

We currently focus primarily on serving customers in the United States and may also ship to other countries where shipping is available.

Shipping times shown on our website are estimates and may vary depending on destination, carrier, customs processing, product availability and other circumstances.

We are not responsible for delays caused by shipping carriers, customs authorities, weather, natural disasters, strikes, transportation disruptions or other circumstances outside our reasonable control.

International customers may be responsible for customs duties, import taxes, brokerage fees or other charges imposed by the destination country.

You are responsible for providing a complete and accurate shipping address.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply.

For more information, please review our Shipping Policy.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

SECTION 6 — INTELLECTUAL PROPERTY

All content available through our Services, including but not limited to the CozyRovell name, logo, branding, text, graphics, photographs, product images, videos, designs, layout, product descriptions and other materials, is owned by or licensed to CozyRovell and is protected by applicable intellectual property laws.

You may access and use our Services for personal, non-commercial purposes.

You may not, without our prior written permission:

reproduce or redistribute our content;
copy or modify our website or its design;
use our branding, logos or trademarks;
commercially exploit our content;
scrape, reproduce or systematically collect our product information or images; or
create derivative works from our protected materials.

All rights not expressly granted in these Terms are reserved.

Shopify and its related trademarks belong to Shopify Inc. or its respective owners.

Third-party trademarks, logos and other intellectual property displayed on our Services remain the property of their respective owners.

SECTION 7 — THIRD-PARTY SERVICES AND TOOLS

Our Services may use third-party services, applications, payment providers, shipping providers, fulfillment providers, analytics services, advertising platforms and other tools.

These third parties may have their own terms and privacy policies.

We are not responsible for third-party services that we do not own or control.

Your use of third-party services may be subject to the terms and conditions imposed by those providers.

We may add, remove or modify third-party services and tools from time to time.

SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links to websites, applications or services operated by third parties.

These links may be provided for convenience or additional information.

We do not control third-party websites and are not responsible for their content, availability, policies, security or practices.

If you access a third-party website or service, you do so at your own discretion and risk.

We recommend reviewing the applicable terms and privacy policies of any third-party service before using it or providing personal information.

SECTION 9 — SHOPIFY

Our online store is hosted and powered by Shopify.

Shopify provides the e-commerce platform that enables us to sell our products and provide our Services to customers.

However, purchases made through our store are transactions between you and CozyRovell.

Shopify is not the seller of CozyRovell products and is not responsible for the products, fulfillment, shipping, returns or other aspects of transactions between you and CozyRovell, except to the extent required by applicable law.

Your use of our store may also be subject to Shopify's applicable terms and policies.

SECTION 10 — PRIVACY

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, disclose and protect personal information.

Because our store is powered by Shopify, Shopify may process certain information relating to your use of our Services as necessary to provide its platform and related services.

We may also use third-party service providers to process information for purposes such as payment processing, order fulfillment, shipping, customer support, analytics, security and marketing.

Some of these providers may process information in countries outside your country of residence.

Please review our Privacy Policy for more information about how personal information is handled.

SECTION 11 — REVIEWS AND FEEDBACK

If you submit reviews, comments, photographs, suggestions, ideas or other content to us ("Feedback"), you grant CozyRovell a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify and distribute that Feedback for purposes related to operating, improving and promoting our Services, subject to applicable law.

You represent that you have the necessary rights to submit the Feedback and that it does not violate the rights of any third party.

You must not submit content that is unlawful, fraudulent, abusive, defamatory, threatening, obscene, misleading or otherwise inappropriate.

We reserve the right to remove or refuse to publish Feedback that violates these Terms or applicable law.

We are not required to compensate you for Feedback unless otherwise expressly agreed.

SECTION 12 — ERRORS AND INACCURACIES

Occasionally, our Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping costs, availability or other information.

We reserve the right to correct such errors and update information at any time.

Where permitted by applicable law, we may cancel or modify an order affected by a material error and will notify you where appropriate.

If you have already paid for an affected order and we cancel it, we will provide an appropriate refund.

SECTION 13 — PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to:

violate any applicable law or regulation;
infringe the intellectual property or other rights of CozyRovell or any third party;
provide false or misleading information;
engage in fraudulent or abusive activity;
interfere with the operation or security of our Services;
introduce viruses, malware or other harmful code;
attempt to gain unauthorized access to our systems;
collect personal information about other users without authorization;
use automated systems to scrape or collect website content without our permission;
impersonate another person or entity;
use our Services for unlawful commercial purposes;
reproduce, copy or resell our Services or content without authorization; or
otherwise interfere with another person's ability to use our Services.

We reserve the right to suspend or terminate access to our Services where permitted by law if we reasonably believe these Terms have been violated.

SECTION 14 — AUTOMATED SYSTEMS AND AGENTS

You may not use automated software, bots, agents, scraping tools or similar systems to access, interact with or collect information from our Services in a manner that violates these Terms or our technical restrictions.

This does not prohibit ordinary use of accessibility tools, search engines or other automated technologies that operate in accordance with applicable laws and our published technical requirements.

We may take reasonable technical measures to protect our Services from unauthorized automated access.

SECTION 15 — TERMINATION

We may suspend or terminate your access to our Services where permitted by applicable law if you violate these Terms or engage in activity that may harm our Services, business or other users.

You may stop using our Services at any time.

Termination does not affect rights or obligations that arose before termination.

Any provisions that by their nature should continue after termination, including intellectual property, liability, indemnification and applicable legal provisions, will continue to apply to the extent permitted by law.

SECTION 16 — DISCLAIMER

To the fullest extent permitted by applicable law, our Services are provided on an "as available" basis.

We do not guarantee that our Services will always be uninterrupted, secure, timely or error-free.

We make reasonable efforts to provide accurate information but do not guarantee that all information on our website will always be complete, current or free from errors.

Nothing in these Terms excludes or limits any warranty, consumer right or other protection that cannot lawfully be excluded or limited under applicable law.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, CozyRovell and its service providers will not be liable for indirect, incidental, special or consequential losses arising from your use of the Services or products purchased through our store.

This may include, where permitted by law, loss of profits, revenue, business opportunities, data or other indirect losses.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability arising from mandatory consumer protection laws or other applicable legal requirements.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your material violation of these Terms, unlawful use of our Services, or infringement of the rights of CozyRovell or a third party.

This provision does not apply to the extent that such responsibility cannot legally be imposed on you under applicable law.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

SECTION 20 — ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of our Services.

They supersede previous versions of these Terms and any prior communications concerning the same subject matter, except where otherwise required by applicable law.

SECTION 21 — ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such consent is required.

We may transfer or assign our rights and obligations in connection with a restructuring, sale, merger, acquisition or other business transaction, subject to applicable law.

SECTION 22 — GOVERNING LAW

These Terms are governed by the laws applicable in the Republic of Latvia, without prejudice to any mandatory consumer protection rights or other mandatory provisions that may apply to customers in the United States or other countries where our Services are offered.

Nothing in these Terms is intended to deprive consumers of rights that cannot legally be excluded under the laws applicable to them.

Any disputes will be handled by the courts having jurisdiction under applicable law.

SECTION 23 — HEADINGS

The headings used in these Terms are provided for convenience only and do not affect the interpretation of the provisions.

SECTION 24 — CHANGES TO THESE TERMS

We may update these Terms from time to time.

The latest version will be posted on this page with the applicable "Last updated" date.

Where required by applicable law, we will provide notice of material changes.

Your continued use of our Services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.